KINGSOFNEON Privacy Policy
KINGSOFNEON is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the principles contained in the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. These govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the UK GDPR can be obtained from the website of the Information Commissioner's Office (ICO) at www.ico.org.uk.
What is Personal Information and why do we collect it?
Personal Information is any information or opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and phone numbers. This Personal Information is obtained in many ways, including [interviews, correspondence, by telephone, email, via our website www.kingsofneon.uk, from cookies (delete all that aren’t applicable)], and from third parties. We do not guarantee the website links or policies of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined under the UK GDPR to include data such as an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health information, or sexual orientation. Sensitive information will be used by us only for:
- The primary purpose for which it was obtained
- A secondary purpose that is directly related to the primary purpose
- With your consent; or
- Where required or authorised by law
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such cases, we will take reasonable steps to ensure that you are aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in several circumstances, including:
- To third parties where you consent to the use or disclosure; and
- Where required or authorised by law
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification, or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most Personal Information is or will be stored in client files, which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and request corrections, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
KINGSOFNEON will not charge any fee for your access request, but we may charge an administrative fee for providing a copy of your Personal Information. To protect your Personal Information, we may require identification from you before releasing the requested information.
Personal Information Accuracy
It is important to us that your Personal Information is accurate and up-to-date. We will take reasonable steps to ensure your Personal Information is accurate, complete, and current. If you find that the information we have is not accurate, please advise us as soon as possible so we can update our records.
Policy Updates
This Privacy Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
custom@kingsofneon.uk